Return/Refund Policy

Thank you for shopping with Agnes Summer Jewelry Boutique!

We value your satisfaction and want to ensure that your shopping experience is as enjoyable as possible. Please take a moment to review our return and refund policy outlined below:

1. Return Eligibility We accept returns for items purchased directly from our website. To be eligible for a return, your item must meet the following criteria: The return request must be initiated within 30 days of receiving your order. The item must be in its original, unused condition, with all tags and packaging intact. Personalized or customized items are not eligible for returns unless they are damaged or defective. Earrings, for hygiene reasons, must be unopened and in their original sealed packaging to be eligible for return. Items marked as “Final Sale” are non-returnable.

2. Initiating a Return To initiate a return, please follow these steps: Log in to your account on our website. Go to the “Order History” section and select the order containing the item(s) you wish to return. Click on the “Return Items” button and follow the instructions provided. If you checked out as a guest, please contact our customer support team at contac@agnessummer.com for assistance in initiating the return.

3. Return Shipping Customers are responsible for the cost of return shipping unless the item received is damaged, defective, or incorrect. We recommend using a trackable shipping method to ensure your return is received. The return shipping address will be provided when you initiate the return request.

4. Inspection and Processing Upon receiving your returned item, our team will inspect it to ensure it meets the return eligibility criteria. Please allow up to [30 business days] for us to process your return.

5. Refunds will be issued in the same form of payment used for the original purchase. Please note the following: Shipping fees, if applicable, are non-refundable. If you received a damaged, defective, or incorrect item, we will refund both the purchase price and the return shipping costs.

6. Exchanges We do not offer direct exchanges. If you would like to exchange an item, you can return the unwanted item for a refund and place a new order for the desired item.

7. Contact Us If you have any questions or need assistance with your return, please contact our customer support team at contac@agnessummer.com or call +1(719)284-0039. We are here to help!

8. Policy Changes We reserve the right to update or modify this return/refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to all purchases made after the effective date of the updated policy.

Thank you for shopping with Agnes Summer.We appreciate your business and are committed to ensuring your satisfaction with our products and services. Note: It’s essential to customize the return/refund policy to match the specific details, terms, and conditions of your costume jewelry website. Additionally, it’s recommended to comply with relevant consumer protection laws in your jurisdiction when creating your policy.

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